great place to live nice and clean but good luck getting home past 6 0 parking spots.

I loved my apartment at the preserve but just couldn't justify staying there after the rents went up. I lived in a 1 bed 1 bath on the factory side which I loved. I never had any major maintenance problems, and when i did it was always quickly tended to. the amenities were okay (small pool with no security on the gate, small gym, limited parking, cool rooftop, awesome community room). management was great as well. always quick to respond and very involved in the community (monthly... gatherings/parties). would definitely recommend living there if you can afford it Read More

The Preserve…Great location!!!
I have lived at The Preserve for 3 years and regrettably I must say that the quality of life at The Preserve has declined over the past 6 to 9 months. Inconsistent operation of the elevators, dogs running the halls off their leash, trash shoot is regularly clogged and trash rooms are regularly filled with trash. Dog waste is another issue (lazy dog owners). Management continuously makes empty threats of fining violators and to start taking dog DNA samples to catch... violators… to my knowledge, neither has happened. Not sure if the decline is due to management, leasing office staff no longer living onsite or due to some of the new residents…or all the above.
The staff at the leasing office are very personable and can be helpful. They will bend over backwards for you if you are looking to sign a new lease or renew a lease, otherwise you are dirt.
The maintenance staff is responsive and pretty good. Just if they don’t have to repair walls & paint, otherwise they leave a mess and may damage furniture (I speak from experience).
Some of the fees should be negotiable, such as the valet trash fee.
The rents are market value, but does not include plowing or salting of the parking lot when it snows…so pack your ice skates. Read More

I've lived in this area (and the DC area) for 20 years. I've lived in various communities in that time, some of them apartment complexes. I've lived through several blizzards worse than Jonas in 2016. NEVER have I encountered worse management of snow conditions than over the last few days at The Preserve. First- it's 9:30am on a Monday, snow has stopped for a day already, and the sidewalks are not clear, AT ALL. They haven't even been salted and are pure ice. That includes the sidewalks in front... of the leasing office, which I would expect them to at the very least do. Forget if you're someone who needs a power chair or really any assistance with walking- you wouldn't be able to travel during the winter at The Preserve it seems. On top of that, they refused to plow the parking lots, because they don't want to inconvenience people by piling snow behind their cars. Except- the real reason is that they probably don't want to spend the money for the plow, because people are still inconvenienced by getting stuck and having to shovel themselves out anyway. It makes absolutely zero sense- every apartment complex or community I've lived has plowed the parking lots. It's UNDERSTOOD by residents that we'll have to dig ourselves out, but at the very least, we should be able to pull out onto a clear road. If you somehow get a 6 month lease during warmer climates, I may recommend staying here, but don't expect to be safe or get anywhere during the winter. Read More

The Preserve is a middling apartment complex. The idea and layout of the building is actually pretty cool. With the industrial feel, exposed brick, natural sunlight, and high ceilings, it has a nice ambiance to it. The pool is small, but still fun. The amenities inside the apartment are also very nice with your own washer/dryer, trash service, and new appliances.

Parking is miserable however. As if the apartments aren't expensive enough (>$1,000/mo without utilities), they ask for an additional... $50/mo for a "reserved parking space". If you choose not to pay the extra money, you may or may not get to park in the actual lot that day. Your alternative is parking on the street where your car is less safe and having to hike a pretty significant way to make it back to your unit. The property management is also sub-par. It might be because they are understaffed, but normally they are not as responsive and helpful as you would like them to be for the cost of living there. All in all, I would probably recommend to look at other options first before choosing the Preserve. Read More