Verified Renter
5/18/25
Good place to move to Good place to move very clean very nice looking for other helpful I love it here
Review from Apartments.com
2 W Marshall St, Richmond, VA 23220

2 W Marshall St, Richmond, VA 23220
Url: http://offcampus.vcu.edu/housing/property/the-penny-at-jackson-ward/5ml6g5q
Phone Number: (804) 781-9110

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| Number of Bedrooms | Number of Bathrooms | Rent Range | Square Footage | Name of Floor Plan | Unit Number | Availability | Newly Added | View More Details |
|---|
The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified.
Breed Restrictions
| Restrictions: Breed Restrictions
None
| Restrictions: None
Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.
The Penny, located at 2 W Marshall Street in historic Jackson Ward, is a brand-new luxury apartment building featuring pet-friendly studio, one bedroom, and two bedroom apartments. The Penny is where modern luxury living meets history. Located... conveniently Downtown, this walkable neighborhood is convenient to VCU, restaurants, businesses, and more. The Penny offers city living with luxury amenities, including a rooftop terrace, fitness center, garage parking, bike racks, pool, and more. Each controlled access luxury apartment features contemporary kitchens, modern appliances, washer & dryer, blazing fast internet, and the open floorplans synonymous with modern living.
| Sunday | CLOSED | ||
| Monday | 9:00 AM–5:30 PM | ||
| Tuesday | 9:00 AM–5:30 PM | ||
| Wednesday | 11:00 AM–5:30 PM | ||
| Thursday | 9:00 AM–5:30 PM | ||
| Friday | 9:00 AM–5:00 PM | ||
| Saturday | 9:00 AM–4:00 PM | ||
| Gate Street Plaza | Walk: 12 min | Distance: 0.7 mi |
|---|---|---|
| The Shops at Cary & Lombardy | Walk: 26 min | Distance: 1.4 mi |
| Wilton Square at Tobacco Row | Walk: 34 min | Distance: 1.8 mi |
| Richmond Main Street Amtrak Station | Walk: 25 min | Distance: 1.3 mi |
|---|---|---|
| Richmond Staples Mill Road Amtrak Station | Drive: 12 min | Distance: 6.7 mi |
| Richmond International | Drive: 17 min | Distance: 10.2 mi |
|---|
| VCU | Walk: 4 min | Distance: 0.2 mi |
|---|---|---|
| Reynolds C.C., Downtown | Walk: 15 min | Distance: 0.8 mi |
| Virginia Union University | Walk: 27 min | Distance: 1.4 mi |
| University of Richmond | Drive: 17 min | Distance: 7.3 mi |
| Monroe Park | Walk: 13 min | Distance: 0.7 mi |
|---|---|---|
| Richmond Canal | Walk: 24 min | Distance: 1.3 mi |
| Science Museum of Virginia | Walk: 37 min | Distance: 1.9 mi |
| Children's Museum of Richmond | Walk: 36 min | Distance: 1.9 mi |
| Byrd Park | Walk: 49 min | Distance: 2.5 mi |
5/18/25
Good place to move to Good place to move very clean very nice looking for other helpful I love it here
Review from Apartments.com
3/15/24
Quick and even fixed something I wasn’t aware needed fixing.
Review from Apartments.com
Property Manager at The Penny at Jackson Ward responded to this review
Thank you for your five-star review of The Penny at Jackson Ward! It's our pleasure to provide you and all residents with prompt, professional service!
2/8/24
The tour guide was very helpful at telling us all the details and showing us around
Review from Apartments.com
Property Manager at The Penny at Jackson Ward responded to this review
Thank you for your five-star feedback, Sorybel! We hope you continue to enjoy your stay at The Penny at Jackson Ward. Please don't hesitate to contact the office if you need anything. We’re always happy to help!
1/17/23
I live at the Penny currently and throughly agree with the post below. Living at the Penny comes with unreasonable amounts of fees that for me were not disclosed prior to submitting application and moving in, ( parking fee, water fee with rent and a $20 no deposit fee). It is very expensive to live here and comes with horrible customer service, I have seen over 7 people come and go in the offices over a span of months. Parking is so full there is a lot of time no reasonable parking space... available after paying $125.00 a MONTH to park. I would not recommend the Penny to anyone.
Review from Apartments.com
Property Manager at The Penny at Jackson Ward responded to this review
Thank you for your feedback. We're sorry you've had an inconvenient experience at The Penny. We appreciate the opportunity to be more clear on all monthly fees, both optional and mandatory. While we currently mention this on our website, in move in... documents, and the lease - but work to ensure our agents have clear conversations about this as well - and your feedback helps. We hope to earn your recommendation as we strive for 5-star service. We wish you the very best either way. Thank you for your time and energy to share.
Property Manager at The Penny at Jackson Ward responded to this review
Thank you so much for your kind words! We're thrilled to hear that you're enjoying your experience and loving your home here. Our team works hard to maintain a clean and welcoming community, and it means a lot to know it’s making a positive impact.... If there's ever anything we can do to make your stay even better, please don’t hesitate to reach out. We're so glad you're here!
Sincerely,
The Penny Team