I have had nothing but a great experience here at Shockoe. Staff is friendly and ready to assist with any issues. They’re a great team & I’d recommend to anyone getting started.

Our experience with Shockoe Valley View has been extremely disappointing and frustrating. We have been dealing with the leasing process since March, and it has been nothing short of chaotic and disorganized.

Initially, we provided our income information, which was verified by their team as sufficient. However, despite this verification, the screening process was mishandled from the start. There was a significant lack of communication; I was not informed directly about any issues with our... application. Instead, my roommate was notified that our income was insufficient, contradicting the earlier verification.

The entire process dragged on for months, only to end in rejection. This not only wasted our time but also left us feeling blindsided and misled. The inconsistencies and poor communication throughout the process were unacceptable.

We have decided to pay the fees to conclude our dealings with Shockoe Valley View. However, based on our experience, we will not be applying here again nor recommending it to others. This ordeal has left us with a negative impression, and we will remember this when writing further reviews and recommendations. Read More

When I first got here management was great and then management changed and it has just been a terrible experience. First there’s “no parking” when it’s clear there is parking and the people that park in the parking lot don’t pay and management is aware of that but doesn’t take any action towards the issue. Now I have mice problems and I am getting little to no help on the situation. I would say spend your money where it is worth it and where the people actually care for you.

I was very happy when I first moved in and with the management. The only complaint I had was that the walls were too thin so you can hear everything that happens outside of your walls. After some time, management changed many times and everything just went from bad to worse. If you want peace of mind when living in Richmond and can spend an extra couple of bucks I would consider somewhere else. Don't come here to get packages stolen and tampered with, you'll lose your mind here.

I agree with every negative review. My car has been broken into despite their "patrolling", I am kept up until 3am every Thursday-Sunday due to people screaming and singing having parties in their apartments and in the streets, I had major leakage from sliding doors and was only fixed 8 months later, the rain keeps me up every night because it wasnt built right and there for loud drips echo the apartment, my apartment smells like cigarette smoke always because the people below me smoke and it... rises through my air vents and laundry room - making my clothes smell, the printers are NEVER working, loud neighbors, aggressive dogs, awful sewage smell often coming from the pipes that the have to "fix" every once in a while and so much more to be added if there wasnt a limit on how long I could post here. I have only lived here almost a year because my contract binds me here until May. I am getting out ASAP and never looking back. Don't buy for the price, so much better out there worth it to pay a hundred more. Read More